Asian Family Market Food Court(Seattle) Rain Cafe +12065564677 Mon-Sun 11:00–21:30 Website Spicy Style of Sichuan +12064683511 Sun-Thu 11:30-14:30 17:00-20:30 Fri-Sat 11:30-14:30 17:00-21:00 Kiki Bakery +12066177688 Mon-Sun 10:30–18:30 Website HK Dim Sum +14253812888 Mon-Sun 10:00–20:00 Website Niku Feast Yakiniku +12065881027 Mon-Thu 17:00–20:30 Fri 17:00–21:00 Sat 11:30–21:30 Sun 11:30–21:00 Website Face X Seattle (Cosmetics store) +12066611615 Sun-Thu 12:00–20:00 Fri-Sat 12:00–21:00 One Fashion (Hair Salon) +12538868808 Wed-Mon 11:00-20:00

Discover the Flavors of Asia with Us Terms & Conditions Last updated:05/26/25 Welcome to Asian Family Market. By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully. Use of Website You agree to use this site only for lawful purposes. You may not use our website to engage in any conduct that is harmful, unlawful, or otherwise objectionable. We reserve the right to restrict or terminate your access to our services at our discretion. Product Information We strive to ensure all product descriptions, pricing, and availability are accurate. However, we do not warrant that product information is complete, current, or error-free. Prices and availability are subject to change without notice. Online Orders If you place an order through our website, you agree to provide accurate and complete information. We reserve the right to cancel or limit any order for any reason, including suspected fraud or inventory limitations. Payment We accept major credit cards and other payment methods as listed at checkout. All transactions are subject to verification and approval. Your payment information is securely processed through trusted third-party providers. Returns & Refunds Please refer to our Return Policy for information on eligible returns, timeframes, and refund procedures. We reserve the right to deny returns that do not comply with our policy. Intellectual Property All content on this site — including logos, product images, text, and graphics — is the property of Asian Family Market and protected under copyright and trademark laws. You may not use, reproduce, or distribute our content without written permission. Third-Party Links Our website may contain links to third-party sites. We are not responsible for the content or practices of those websites and recommend you review their terms and policies before engaging with them. Limitation of Liability To the fullest extent permitted by law, Asian Family Market will not be liable for any damages arising from your use of the website or inability to access the site, including indirect, incidental, or consequential damages. Privacy Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your information. Changes to Terms We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website after changes have been posted constitutes acceptance of the updated terms. Contact Us If you have any questions about these Terms & Conditions, please contact us at: Email： Info@asianfamilymkt.com Phone： 425-643-8558 Wechat： afmwa1

Asian Family Market Food Court(Bellevue) Taste of Xi'an +14255858585 Sun-Thu 11:00–20:00 Fri-Sat 11:00–21:00 Website DrinkT +14255858585 Sun-Thu 11:00–20:00 Fri-Sat 11:00–21:00 Website King's Rice Noodles +12063107505 Mon-Sun 11:00–20:00 Lucky Barbecue & Noodle House +14253812888 Mon-Sun 11:00–20:00 Website Li Xiao Bao +12067793854 Fri 15:30–19:00 Sat - Sun 11:30–19:00 Website Lunch On The Plate +12067999418 Mon-Sat 10:30–21:00 Sun 10:30–20:00 Website Xiao Lu Jiang +12069665666 Dough Savor Tue-Sun 9:00-20:30 Boiling Hot Malatang Mon-Sun 11:00–20:30 The Northern Dumplings +4255909888 Mon-Sun 11:00–20:30 Website DE hot pot - mini +14256206449 Mon-Thu 11:30–20:30 Fri 11:30–21:00 Sat 11:00–21:00 Sun 11:00–20:30 Cocotree Chef +12065044590 Sun-Thu 11:00–20:00 Fri-Sat 10:00–20:00 Website

The purpose of the following template is to assist you in writing your accessibility statement. Please note that you are responsible for ensuring that your site's statement meets the requirements of the local law in your area or region. *Note: This page currently has several sections. Once you complete editing the Accessibility Statement below, you need to delete this section. To learn more about this, check out our article “Accessibility: Adding an Accessibility Statement to Your Site ”. Accessibility Statement This statement was last updated on [enter relevant date] . We at [enter organization / business name] are working to make our site [enter site name and address] accessible to people with disabilities. What web accessibility is An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies. Accessibility adjustments on this site We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option] . This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information] : Used the Accessibility Wizard to find and fix potential accessibility issues Set the language of the site Set the content order of the site’s pages Defined clear heading structures on all of the site’s pages Added alternative text to images Implemented color combinations that meet the required color contrast Reduced the use of motion on the site Ensured all videos, audio, and files on the site are accessible Declaration of partial compliance with the standard due to third-party content [only add if relevant] The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name] . The following pages are affected by this: [list the URLs of the pages] . We therefore declare partial compliance with the standard for these pages. Accessibility arrangements in the organization [only add if relevant] [Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements - starting from the beginning of the service (e.g., the parking lot and / or public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use] Requests, issues and suggestions If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator: [Name of the accessibility coordinator] [Telephone number of the accessibility coordinator] [Email address of the accessibility coordinator] [Enter any additional contact details if relevant / available]

Business Info Bellevue, WA 14515 NE 20th St, Bellevue, WA 98007 Hours & Phone Number Mon–Sun: 9:00 AM – 10:00 PM Phone: +1 425-643-8558 Seattle, WA (Aurora) 13200 Aurora Ave N, Suite A, Seattle, WA 98133 Hours & Phone Number Mon–Sun: 9:00 AM – 10:00 PM Phone: +1 206-367-1229 Beaverton, OR 3849 SW 117th Ave, Beaverton, OR 97005 Hours & Phone Number Mon–Sun: 9:00 AM – 9:00 PM Phone: +1 503-520-1880 shop with Instacart Fantuan

Asian Family Market | Authentic Asian Grocery in Bellevue & Seattle&Oregon Discover the Flavors of Asia with Us MUSHROOM MELODY QIU YUE PEAR DUNGENESS CRAB See More Imported & Seasonal Fruits Discover rare and exotic fruits from across Asia and beyond — fresh durians, dragon fruits, longans, mangosteens, and more. Every bite brings you closer to the authentic tastes of distant lands. Browse Collection shop with Instacart Fantuan Everyday Fresh Finds. Limited Time Offers In-Store More than a grocery store — we're a destination for authentic Asian flavors, fresh produce, and ready-to-eat meals that feel like home. Asian Family Market Top-Quality Asian Pantry From star anise to premium soy sauce, we carry the essential flavors of Asia. Exotic Fruits & Veggies A celebration of seasonal flavors — crisp, colorful, and rooted in Asian tradition. Hot Pot Paradise One of the most extensive hot pot meat selections. Why We’re Different: Grocery Staples Fresh Produce Seafood Selection Asian Wines & Spirits Meat & Hot Pot Cuts Ready-to-Eat & Vendor Picks Asian Herb & Gift Shop ：Traditional Chinese Herbs & Remedies / Beauty & Skincare / Electronics & Kitchen Essentials / Cookware & Home Goods Experience the best #AFM SELECT Explore Our Departments Freshly Made For You We offer complimentary fish cleaning to suit your cooking needs. Just let our seafood team know how you'd like it prepared: Clean Only – Scaled and gutted, head and tail intact Clean + Tail Off – Scaled, gutted, tail removed Clean + Head Off – Scaled, gutted, head removed Clean + Steak Cut – Cleaned and cut into steaks Our team members will prepare your selection fresh, right on the spot! See more Follow us on @asianfamilymarket

Discover the Flavors of Asia with Us How to Reach Out Email us info@asianfamilymkt.com Store Locations & Hours: Bellevue, WA 14515 NE 20th St, Bellevue, WA 98007 Mon–Sun: 9:00 AM – 10:00 PM Phone: +1 425-643-8558 Seattle, WA (Aurora) 13200 Aurora Ave N, Suite A, Seattle, WA 98133 Mon–Sun: 9:00 AM – 10:00 PM Phone: +1 206-367-1229 Beaverton, OR 3849 SW 117th Ave, Beaverton, OR 97005 Mon–Sun: 9:00 AM – 9:00 PM Phone: +1 503-520-1880 Have a question, feedback, or partnership inquiry? We'd love to hear from you! Whether you're a loyal shopper, new visitor, or potential vendor, our team is here to support you. Alternatively, you can reach us by filling out the contact form below. First name* Last name* Email* Phone Message Submit

Discover the Flavors of Asia with Us Shopper Privacy Policy PRIVACY POLICY Asian Family Market (the “Company”) is committed to protecting the privacy of its users. This Privacy Policy (“Privacy Policy”) is designed to help you understand what information we gather, how we use it, what we do to protect it, and to assist you in making informed decisions when using our Service. Unless otherwise indicated below, this Privacy Policy applies to any website that references this Privacy Policy, any Company website, as well as any data the Company may collect across partnered and unaffiliated sites. For purposes of this Agreement, “Service” refers to the Company’s service which can be accessed via our website at Asian Family Market or through our mobile application. The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of Service. I. CONSENT By accessing our Service, you accept our Privacy Policy and Terms of Use, and you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. In addition, by using our Service, or services across partnered and unaffiliated sites, you are accepting the policies and practices described in this Privacy Policy. Each time you visit our website, or use the Service, and any time you voluntarily provide us with information, you agree that you are consenting to our collection, use and disclosure of the information that you provide, and you are consenting to receive emails or otherwise be contacted, as described in this Privacy Policy. Whether or not you register or create any kind of account with us, this Privacy Policy applies to all users of the website and the Service. II. INFORMATION WE COLLECT We may collect both “Non-Personal Information” and “Personal Information” about you. “Non-Personal Information” includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. “Personal Information” includes information that can be used to personally identify you, such as your name, address and email address. In addition, we may also track information provided to us by your browser or by our mobile application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We use this information for, among other things, the operation of the Service, to maintain the quality of the Service, to provide general statistics regarding use of the Service and for other business purposes. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal Information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. Persistent cookies can be removed by following your Internet browser help file directions. If you choose to disable cookies, some areas of the Service may not work properly. III. HOW WE USE AND SHARE INFORMATION Personal Information: In general, we do not sell, trade, rent or otherwise share your Personal Information with third parties without your consent. We may share your Personal Information with vendors and other third-party providers who are performing services for the Company. In general, the vendors and third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide for the Company. For example, when you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you consent to our collecting and using such personal information for that specific purpose, including by transmitting such information to our vendors (and their service providers) performing these services for the Company. However, certain third-party service providers, such as payment processors, have their own privacy policies in respect of the information that we are required to provide to them in order to use their services. For these third-party service providers, we recommend that you read their privacy policies so that you can understand the manner in which your Personal Information will be handled by such providers. In addition, we may disclose your Personal Information if required to do so by law or if you violate our Terms of Use. Non-Personal Information: In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns of the Service. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners and other third parties at our sole discretion. IV. HOW WE PROTECT INFORMATION We implement reasonable precautions and follow industry best practices in order to protect your Personal Information and ensure that such Personal Information is not accessed, disclosed, altered or destroyed. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such precautions. By using our Service, you acknowledge that you understand and agree to assume these risks. V. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user via Vori, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail or SMS message. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the Settings section of the Site, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy. VI. Vori Our Point of sale is hosted by Vori, Inc. (“Vori”). Vori provides us with the platform that allows us to provide the Service to you. Your information, including Personal Information, may be stored through Vori’s servers. By using the Service, you consent to Vori’s collection, disclosure, storage, and use of your Personal Information in accordance with Vori’s shopper privacy policy available at https://www.vori.com/shopper-privacy. VII. LINKS TO OTHER WEBSITES As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Service. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them. VIII. AGE OF CONSENT By using the Service, you represent that you are at least 18 years of age. IX. CHANGES TO OUR PRIVACY POLICY The Company reserves the right to change this Privacy Policy and our Terms of Use at any time. If we decide to change this Privacy Policy, we will post these changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Any such modifications become effective upon your continued access to and/or use of the Service five (5) days after we first post the changes on the website or otherwise provide you with notice of such modifications. It is your sole responsibility to check this website from time to time to view any such changes to the terms of this Privacy Policy. If you do not agree to any changes, if and when such changes may be made to this Privacy Policy, you must cease access to this website. If you have provided your email address to us, you give us permission to email you for the purpose of notification as described in this Privacy Policy. X. MERGER OR ACQUISITION In the event we (or Vori) undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our (or Vori’s) assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes here so that you may opt out of the new information practices. We suggest that you check this Privacy Policy periodically if you are concerned about how your information is used. XI. SMS AND EMAIL COMMUNICATIONS & OPTING OUT We will send you Service-related announcements on occasions when it is necessary to do so. For instance, if our Service is temporarily suspended for maintenance, or a new enhancement is released, which will affect the way you use our Service, we might send you a message. Generally, you may not opt-out of these communications, which are not promotional in nature. Based upon the Personal Information that you provide us, we may communicate with you in response to your inquiries to provide the services you request and to manage your account. We will communicate with you by email or SMS, in accordance with your wishes. We may also use your Personal Information to send you updates and other promotional communications. If you no longer wish to receive those updates, you may opt-out of receiving them by following the instructions included in each update or communication. XII. CONTACT US & WITHDRAWING CONSENT If you have any questions regarding this Privacy Policy or the practices of this Site, or wish to withdraw your consent for the continued collection, use or disclosure of your Personal Information, please contact us by sending an email to mcheung@asianfamilymkt.com .

Discover the Flavors of Asia with Us PRIVACY POLICY Asian Family Market (the “Company”) is committed to protecting the privacy of its users. This Privacy Policy (“Privacy Policy”) is designed to help you understand what information we gather, how we use it, what we do to protect it, and to assist you in making informed decisions when using our Service. Unless otherwise indicated below, this Privacy Policy applies to any website that references this Privacy Policy, any Company website, as well as any data the Company may collect across partnered and unaffiliated sites. For purposes of this Agreement, “Service” refers to the Company’s service which can be accessed via our website at Asian Family Market or through our mobile application. The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of Service. I. CONSENT By accessing our Service, you accept our Privacy Policy and Terms of Use, and you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. In addition, by using our Service, or services across partnered and unaffiliated sites, you are accepting the policies and practices described in this Privacy Policy. Each time you visit our website, or use the Service, and any time you voluntarily provide us with information, you agree that you are consenting to our collection, use and disclosure of the information that you provide, and you are consenting to receive emails or otherwise be contacted, as described in this Privacy Policy. Whether or not you register or create any kind of account with us, this Privacy Policy applies to all users of the website and the Service. II. INFORMATION WE COLLECT We may collect both “Non-Personal Information” and “Personal Information” about you. “Non-Personal Information” includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. “Personal Information” includes information that can be used to personally identify you, such as your name, address and email address. In addition, we may also track information provided to us by your browser or by our mobile application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We use this information for, among other things, the operation of the Service, to maintain the quality of the Service, to provide general statistics regarding use of the Service and for other business purposes. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal Information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. Persistent cookies can be removed by following your Internet browser help file directions. If you choose to disable cookies, some areas of the Service may not work properly. III. HOW WE USE AND SHARE INFORMATION Personal Information: In general, we do not sell, trade, rent or otherwise share your Personal Information with third parties without your consent. We may share your Personal Information with vendors and other third-party providers who are performing services for the Company. In general, the vendors and third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide for the Company. For example, when you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you consent to our collecting and using such personal information for that specific purpose, including by transmitting such information to our vendors (and their service providers) performing these services for the Company. However, certain third-party service providers, such as payment processors, have their own privacy policies in respect of the information that we are required to provide to them in order to use their services. For these third-party service providers, we recommend that you read their privacy policies so that you can understand the manner in which your Personal Information will be handled by such providers. In addition, we may disclose your Personal Information if required to do so by law or if you violate our Terms of Use. Non-Personal Information: In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns of the Service. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners and other third parties at our sole discretion. IV. HOW WE PROTECT INFORMATION We implement reasonable precautions and follow industry best practices in order to protect your Personal Information and ensure that such Personal Information is not accessed, disclosed, altered or destroyed. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such precautions. By using our Service, you acknowledge that you understand and agree to assume these risks. V. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user via Vori, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail or SMS message. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the Settings section of the Site, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy. VI. Vori Our Point of sale is hosted by Vori, Inc. (“Vori”). Vori provides us with the platform that allows us to provide the Service to you. Your information, including Personal Information, may be stored through Vori’s servers. By using the Service, you consent to Vori’s collection, disclosure, storage, and use of your Personal Information in accordance with Vori’s shopper privacy policy available at https://www.vori.com/shopper-privacy. VII. LINKS TO OTHER WEBSITES As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Service. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them. VIII. AGE OF CONSENT By using the Service, you represent that you are at least 18 years of age. IX. CHANGES TO OUR PRIVACY POLICY The Company reserves the right to change this Privacy Policy and our Terms of Use at any time. If we decide to change this Privacy Policy, we will post these changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Any such modifications become effective upon your continued access to and/or use of the Service five (5) days after we first post the changes on the website or otherwise provide you with notice of such modifications. It is your sole responsibility to check this website from time to time to view any such changes to the terms of this Privacy Policy. If you do not agree to any changes, if and when such changes may be made to this Privacy Policy, you must cease access to this website. If you have provided your email address to us, you give us permission to email you for the purpose of notification as described in this Privacy Policy. X. MERGER OR ACQUISITION In the event we (or Vori) undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our (or Vori’s) assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes here so that you may opt out of the new information practices. We suggest that you check this Privacy Policy periodically if you are concerned about how your information is used. XI. SMS AND EMAIL COMMUNICATIONS & OPTING OUT We will send you Service-related announcements on occasions when it is necessary to do so. For instance, if our Service is temporarily suspended for maintenance, or a new enhancement is released, which will affect the way you use our Service, we might send you a message. Generally, you may not opt-out of these communications, which are not promotional in nature. Based upon the Personal Information that you provide us, we may communicate with you in response to your inquiries to provide the services you request and to manage your account. We will communicate with you by email or SMS, in accordance with your wishes. We may also use your Personal Information to send you updates and other promotional communications. If you no longer wish to receive those updates, you may opt-out of receiving them by following the instructions included in each update or communication. XII. CONTACT US & WITHDRAWING CONSENT If you have any questions regarding this Privacy Policy or the practices of this Site, or wish to withdraw your consent for the continued collection, use or disclosure of your Personal Information, please contact us by sending an email to mcheung@asianfamilymkt.com . Contact Us If you have any questions about these Terms & Conditions, please contact us at: Email： Info@asianfamilymkt.com Phone： 425-643-8558 Wechat： afmwa1

Discover the Flavors of Asia with Us Our shelves are filled with thoughtfully sourced products from China, Japan, Korea, Thailand, Vietnam, the Philippines, and beyond — from artisanal sauces and hand-pulled noodles to tropical fruits and exotic spices. But what truly sets us apart is the freshness and quality of our offerings. We pride ourselves on our premium meat and seafood selections, with one of the most complete hot pot meat collections in the region, as well as live seafood tanks that allow customers to choose their dinner straight from the water. Inside our stores, you'll find a vibrant food court and vendor area offering freshly prepared sushi, dumplings, bento boxes, baked goods, and more — made daily and tailored to local tastes. Whether you're stopping by for a quick grab-and-go lunch or stocking up for a festival meal with family, we’re here to make your experience effortless, affordable, and enjoyable. ABOUT US Asian Family Market is more than just a grocery store — it's a bridge between cultures, a celebration of community, and a daily destination for anyone who loves Asian food. Founded with the vision to bring authentic Asian flavors to homes across the U.S., we’ve grown from a single store into a regional destination for high-quality, hard-to-find ingredients, prepared meals, and warm hospitality. To bridge cultures through food by offering authentic, high-quality Asian products, fresh meals, and welcoming service — helping families across the U.S. stay connected to their roots and discover new favorites. Our Mission Beyond products, we believe in service. We’re proud to support local initiatives, cultural festivals, and the communities we serve. Our team speaks multiple languages, understands diverse culinary needs, and is always ready to help. Asian Family Market is your home for real flavors, real stories, and real connection — every day, for every family. shop with Instacart Fantuan

Discover the Flavors of Asia with Us Return Policy Last updated: 01/23/26 At Asian Family Market, we value your satisfaction and strive to ensure the quality and freshness of all our products. Please review the following policy regarding returns and refunds: Return Eligibility Receipt & Packaging / 小票与原包装 Returns or exchanges require the original receipt and original packaging. Refunds and exchanges are only allowed at the AFM store where you purchased your product. If no receipt is available, please provide the purchase date and total amount. 退换货需提供原始收据及原包装。退款及换货仅限于原购买门店办理。 若无收据，请提供购买时间及总金额。 Final Sale Items / 以下商品不退不换 All sales are final on: live seafood, gift cards, plants, Personal Care, Chinese medicine, herbs, ginseng, dried seafood, alcohol, merchandise and clearance items. 以下商品不可退换：活海鲜、礼品卡、植物、个人护理用品、中药、草药、人参、干海产、酒类、特价及清仓商品。 Electronics / 电子产品 For electronic items, please note that AFM cannot provide warranty service on behalf of its manufacturer. Please read your owner’s manual for warranty detail. 电子产品：百家超市不提供保固，请参阅产品说明书。 Non-Returnable Conditions / 以下情况不接受退换 Products with unauthorized repairs, modifications, misuse, storage and installation cannot be returned or exchanged. 未经授权维修、改装、误用、不当存放或安装等情况不接受退换。 Time Limits / 退换期限 Fresh products must be returned within 7 days. (Meat, fish, produce and refrigerated items) 生鲜商品：购买后 7 天内因质量问题可退换。 （肉类、鱼类、蔬果及冷藏商品） Other Merchandise / 其他部分商品 Merchandise will be accepted within 30 days of purchase. 其他商品：购买后 30 天内可办理。 Return Process Please bring the original payment card used at checkout to any cashier at the store where the purchase was made. Our staff will assist you with processing the refund in person. 线下退款请携带结账时使用的原支付卡，前往原购买门店的任意收银台。 将由门店工作人员协助您完成退款流程。 For online refunds, please contact our online customer service. Refunds will be issued back to the original payment card. After the refund is processed successfully, it may take 1–5 business days to appear on your card. 线上退款请联系线上客服办理。 退款将原路退回至刷卡原卡。 退款处理成功后，通常需要 1–5 个工作日退回到您的卡内。 Platform-Specific Refund Terms Refund and return procedures may vary slightly depending on your point of purchase (e.g., in-store, official website, third-party delivery platforms such as Instacart or Fantuan). Please refer to the specific platform’s policies or contact our customer service team for clarification. 不同购买渠道的退货与退款政策可能略有差异（如门店、官网、第三方平台如 Instacart 或 Fantuan）。请参考相应平台的政策，或与我们的客服团队联系以获取详细信息。 Final Interpretation Asian Family Market reserves the right of final interpretation of this policy and its terms. Asian Family Market 百家超市对本政策条款保留最终解释权。 Question? If you have any questions about these Terms & Conditions, please contact us at: Email： Info@asianfamilymkt.com Phone： 425-643-8558 Wechat： afmwa1

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